Last updated: 25 August 2026
BlueBay helps people find accessible parking, understand local parking information and contribute community parking updates. This policy explains the information BlueBay processes when you use the service.
When you create an account we process your email address, account credentials through our authentication provider, and any profile information you choose to provide. If you contribute parking information or contact support, we process the information contained in that submission.
With your permission, BlueBay uses your device location to show nearby parking, rank results, support check-ins and help position a parking location you choose to report. Apple Maps and device location services provide the map and location functions used for these features. You can control location permission in your device settings.
BlueBay may process check-in/check-out activity, parking-location confirmations, accessibility observations, issue reports and missing-bay reports. These help provide live community information and improve the parking dataset.
On iOS, Apple handles App Store subscription purchases and free-trial eligibility. RevenueCat manages the subscription entitlement information BlueBay uses to confirm access to the service. BlueBay may retain entitlement identifiers and subscription status needed to unlock the service, but does not receive your full payment-card details from Apple.
BlueBay uses Supabase for authentication, database storage and support requests. RevenueCat manages subscription entitlements. Apple provides App Store payments, Apple Maps and device location services for maps and location features. Information is shared with these providers only as needed to operate those functions.
BlueBay does not sell personal information. BlueBay does not use collected data for cross-app tracking or advertising.
We retain account and service information while your account is active and as reasonably necessary to operate, secure and improve BlueBay, meet legal obligations and resolve disputes. Some aggregated or de-identified information may be retained after account deletion where it no longer identifies you.
You can change device permissions, request access or correction where applicable, and request deletion of your BlueBay account. Account deletion can be initiated inside the app or through the web deletion request page.
BlueBay is not designed to collect personal information from children without appropriate permission. If you believe a child has provided personal information improperly, contact BlueBay support.
BlueBay is an information aid. Parking restrictions can change and road signs, markings, official notices and local authority rules take precedence over information displayed by BlueBay.
For privacy questions, use the BlueBay support page.